Privacy Policy

1. INTRODUCTION AND ACCEPTANCE

This Privacy Policy ("Policy") governs the manner in which BulkLifinder, LinkInsertAI, and all associated services, platforms, and applications (collectively, "Service," "Platform," "we," "us," or "our") collect, use, maintain, process, store, disclose, transfer, and otherwise handle information, including personally identifiable information ("PII"), non-personally identifiable information, aggregated data, usage data, behavioral data, and any other data or metadata (collectively, "Information" or "Data") obtained from users, visitors, subscribers, registered account holders, and any other individuals or entities who access, use, interact with, or otherwise engage with our Service (collectively, "User," "you," or "your").

By accessing, using, registering for, or otherwise engaging with the Service in any manner whatsoever, including but not limited to visiting our website, creating an account, submitting URLs or content for processing, purchasing credits, receiving communications from us, or utilizing any features, tools, or functionalities provided by or through the Service, you expressly acknowledge, understand, agree to, and consent to the collection, use, processing, storage, transfer, disclosure, and handling of your Information as described in this Policy. If you do not agree with any provision, term, condition, or practice outlined in this Policy, you must immediately discontinue all use of and access to the Service and refrain from providing any Information to us.

2. INFORMATION WE COLLECT

2.1 Account Registration Information

When you register for an account with the Service, we collect and store the following categories of Information:

• Identity Information: Full legal name, username, display name, preferred name, any aliases or alternative names you provide, email address(es), telephone number(s), mobile phone number(s), business name, company name, organizational affiliation, job title, professional designation, and any other identifying information you provide during registration or subsequently through your account settings.
• Authentication Credentials: Passwords (stored in encrypted, hashed form), password hints, security questions and answers, two-factor authentication codes and backup codes, authentication tokens, session identifiers, API keys, access tokens, refresh tokens, and any other credentials or authentication mechanisms used to secure and access your account.
• Billing and Payment Information: Credit card numbers, debit card numbers, card verification values (CVV), expiration dates, cardholder names, billing addresses, payment processor account identifiers, transaction histories, purchase records, credit balances, credit usage histories, refund records, chargeback information, invoice details, tax identification numbers where applicable, and all other financial and transactional information related to your purchases and use of the Service.
• Profile Information: Profile photographs, avatars, biographical information, professional descriptions, website URLs, social media profile links, business descriptions, areas of specialization, industry categories, company size, geographic location, time zone preferences, language preferences, and any other information you voluntarily provide in your user profile or account settings.

2.2 Content and URL Information

The Service is designed to analyze content from web pages and generate link insertion suggestions. In connection with providing this core functionality, we collect, process, store, and analyze the following types of Information:

• Source URLs: The complete URLs of web pages, articles, blog posts, or other online content that you submit to the Service for analysis and link insertion placement suggestions.
• Scraped Content: The Service automatically retrieves, downloads, scrapes, and extracts the full textual content, HTML markup, metadata, images, scripts, stylesheets, and other elements from the Source URLs you provide. All scraped content is stored on our servers and may be retained indefinitely for quality assurance, machine learning model training, service improvement, legal compliance, and other business purposes.
• Client URLs and Target Links: The URLs of client websites, product pages, service pages, or other destination pages that you wish to have linked from the Source Content, along with any associated anchor text, link titles, descriptive text, contextual information, placement preferences, or other instructions you provide.
• User Instructions and Preferences: Any custom instructions, preferences, guidelines, style requirements, tone specifications, contextual information, background information, strategic objectives, or other textual input you provide.
• Generated Suggestions and Output: All link insertion suggestions, recommendations, scores, rankings, evaluations, editing instructions, contextual placements, and other output generated by our AI models in response to your submitted content and requests.

2.3 Usage Data and Behavioral Information

We automatically collect, log, record, monitor, track, and analyze extensive Information regarding how you access, use, interact with, and navigate the Service, including but not limited to:

• Access Logs: IP addresses, device identifiers, browser types and versions, operating system types and versions, browser language settings, screen resolution, referring URLs, exit URLs, pages visited, and all other technical information transmitted by your device or browser.
• Session Information: Session identifiers, session durations, login times and dates, logout times and dates, geographic location information derived from IP addresses, Internet Service Provider (ISP) information, and network performance metrics.
• Interaction Data: Every action, interaction, click, tap, scroll, hover, focus event, keystroke pattern, mouse movement, page view, feature usage, button click, form submission, search query, filter application, and any other measurable interaction with any element, feature, component, or functionality of the Service.
• Job Processing Data: Complete histories of all jobs, requests, submissions, and processing tasks you initiate through the Service, including processing times, status updates, error logs, AI model responses, scoring data, and all other metadata and logs.
• Credit Usage and Transaction History: Detailed records of all credit purchases, credit balance changes, credit consumption events, transaction amounts, transaction dates and times, payment methods used, and any other financial or transactional events.
• Communication Records: All communications, messages, inquiries, support tickets, feedback submissions, survey responses, and any other correspondence or interaction you have with us through email, in-app messaging, support channels, or any other communication channel.

2.4 Cookies, Tracking Technologies, and Similar Technologies

We and our third-party service providers use cookies, web beacons, pixel tags, local storage, browser fingerprinting techniques, and other tracking technologies to automatically collect, store, track, monitor, and analyze Information about your use of the Service for purposes including authentication, security, remembering preferences, analyzing usage patterns, personalizing content, measuring performance, conducting A/B testing, tracking conversions, serving targeted advertisements, and other legitimate business purposes.

3. HOW WE USE YOUR INFORMATION

We use the Information we collect for a wide range of purposes in connection with providing, operating, maintaining, improving, promoting, protecting, and monetizing the Service, including but not limited to:

3.1 Core Service Provision

• Providing the fundamental features and functionalities of the Service, including content scraping, AI processing, and generating link insertion suggestions
• Creating, maintaining, managing, securing, and authenticating your user account
• Processing purchases and managing credit balances
• Providing customer support and technical assistance
• Enforcing our Terms of Service and other policies

3.2 Service Improvement and Optimization

• Monitoring, analyzing, evaluating, and understanding how users interact with the Service to identify opportunities for improvement
• Conducting research, development, testing, experimentation, and analysis including A/B testing and feature testing
• Training, improving, refining, optimizing, and fine-tuning our AI models, machine learning algorithms, and automated decision-making systems using your submitted content, interactions, selections, feedback, and all other Information
• Identifying, diagnosing, and resolving bugs, errors, defects, and technical issues
• Measuring and optimizing performance, speed, reliability, and efficiency
• Developing new features, functionalities, tools, and services

3.3 Analytics and Business Intelligence

• Generating, compiling, analyzing, and reporting on metrics, statistics, trends, insights, and business intelligence
• Understanding aggregate patterns and trends across our user base
• Creating aggregated, anonymized, or de-identified datasets for internal analysis, reporting, benchmarking, and research purposes, as well as for potential external publication, sale, licensing, or sharing

3.4 Marketing, Advertising, and Promotional Activities

• Sending you promotional communications, marketing messages, product announcements, newsletters, special offers, and other commercial communications
• Displaying and personalizing advertisements and promotional content
• Measuring advertising effectiveness and campaign performance
• Conducting market research and customer surveys

3.5 Legal Compliance and Protection of Rights

• Complying with applicable laws, regulations, legal processes, governmental requests, and court orders
• Establishing, exercising, and defending our legal rights and interests
• Enforcing our Terms of Service and Privacy Policy
• Investigating and preventing fraud, security breaches, illegal activities, and policy violations
• Cooperating with law enforcement and regulatory authorities

4. HOW WE SHARE YOUR INFORMATION

We may disclose, share, transfer, sell, license, rent, or otherwise make available your Information to third parties under the following circumstances:

4.1 Service Providers and Business Partners

We engage with various third-party service providers, vendors, contractors, and partners to perform functions and provide services on our behalf, including:

• Cloud Infrastructure and Hosting Providers: Companies that provide server infrastructure, data storage, and computing resources (e.g., Laravel Cloud, AWS, Google Cloud Platform)
• AI and Machine Learning Providers: Companies that provide AI models and ML services used to analyze your content and generate suggestions (e.g., OpenAI, Google AI/Gemini, Anthropic)
• Web Scraping Services: Companies that provide web scraping and content extraction capabilities (e.g., ScrapingFish)
• Payment Processors: Companies that facilitate payment transactions (e.g., Gumroad)
• Analytics and Data Analysis Providers: Companies that provide analytics platforms and user behavior tracking
• Communication Services: Companies that provide email delivery, SMS, and notification services
• Customer Support Platforms: Companies that provide customer support and ticketing systems
• Security and Monitoring Services: Companies that provide security scanning, error tracking, and monitoring (e.g., Sentry)

4.2 AI Model Training and Improvement

Your submitted content, including Source URLs, scraped content, Client URLs, anchor text, custom instructions, and all other input, as well as your interactions, selections, and feedback, may be used to train, fine-tune, improve, evaluate, and optimize our AI models and those of our AI service providers. This means:

• Content you submit may be analyzed, processed, and potentially incorporated into training datasets
• Your interactions and selections may be used as training signals to improve model quality
• AI service providers (OpenAI, Google, Anthropic, etc.) may use your content in accordance with their own data use policies
• We may retain all submitted content and generated suggestions indefinitely for quality assurance and continuous improvement

4.3 Business Transfers and Corporate Transactions

In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate transaction, we may transfer your Information to the prospective or actual purchaser, acquirer, or successor entity.

4.4 Legal Requirements and Protection of Rights

We may disclose your Information when we believe in good faith that such disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, court orders, subpoenas, or governmental requests
• Enforce our Terms of Service and Privacy Policy
• Detect, prevent, or address fraud, security breaches, illegal activity, or policy violations
• Protect our rights, property, interests, or the safety of our users or the public
• Cooperate with law enforcement and regulatory authorities

4.5 Aggregated and De-Identified Information

We may share, sell, license, or publish aggregated, anonymized, or de-identified Information that does not personally identify you for any purpose, including research, analytics, benchmarking, marketing, or other commercial purposes, without restriction.

5. DATA RETENTION

We retain your Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.1 Account Information

We retain your account information for as long as your account remains active plus an additional period following account closure (typically a minimum of seven years) to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

5.2 Content and Processing Data

All content you submit, including Source URLs, scraped content, Client URLs, anchor text, custom instructions, and all generated suggestions and AI outputs, may be retained indefinitely for purposes including:

• AI model training, fine-tuning, evaluation, and improvement
• Quality assurance and quality control
• Service improvement and optimization
• Safety monitoring and abuse prevention
• Research and development
• Legal compliance and protection of rights

We reserve the right to retain such content in perpetuity, even after your account is closed or deleted.

5.3 Backups and Archived Data

Information contained in backups, archives, and redundant storage systems may be retained for extended periods beyond our standard retention periods due to technical limitations and business continuity requirements.

6. DATA SECURITY

We implement various technical, administrative, and organizational security measures designed to protect your Information, including encryption for data in transit (TLS/SSL), access controls, network security, and monitoring systems. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security of your Information.

Despite our efforts, security breaches, data breaches, unauthorized access, cyberattacks, and other security incidents may occur. To the maximum extent permitted by law, we disclaim liability for any harm, loss, or damage resulting from unauthorized access to or security breaches affecting your Information.

7. INTERNATIONAL DATA TRANSFERS

The Service is operated from and hosted in various jurisdictions around the world. Your Information may be transferred to, processed in, and stored in countries outside of your country of residence, including the United States, European Union member states, and other countries where we, our affiliates, or our service providers maintain facilities or operations.

These countries may have data protection laws that differ from and may provide less protection than the laws of your country. By using the Service, you explicitly consent to the transfer of your Information across international borders to countries and jurisdictions that may have different, less stringent, or less comprehensive data protection laws than your home jurisdiction.

You acknowledge that foreign governments, law enforcement agencies, or intelligence agencies may access, compel disclosure of, intercept, or surveil your Information under their domestic laws without notice to you.

8. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your Information. However, these rights are not absolute and are subject to numerous exceptions and limitations.

8.1 Access Rights

You may have the right to request access to the Information we hold about you. However, we may deny or limit access requests where providing access would reveal confidential business information, compromise others' privacy, be excessively burdensome, or for other legally recognized reasons.

8.2 Deletion Rights

You may have the right to request deletion of your Information in certain limited circumstances. However, we may retain your Information where retention is necessary for:

• Legal obligations, including tax, accounting, and regulatory recordkeeping
• Establishing, exercising, or defending legal claims
• Detecting, preventing, or addressing fraud, security issues, or abuse
• Legitimate business interests, including business records, analytics, AI model training, and service improvement

Even if we agree to delete your Information, residual copies may persist in backup systems, archives, and logs for extended periods, and complete deletion may not be technically feasible.

8.3 Marketing Opt-Out

You may opt out of receiving promotional emails by following the unsubscribe instructions in those communications or updating your account preferences. However, we may still send you transactional, administrative, and service-related communications.

8.4 Exercise of Rights

To exercise any of these rights, contact us using the information in Section 12. We may require identity verification, may request additional information, may charge reasonable fees (where permitted), and may take up to sixty (60) days or longer to respond. We reserve the right to deny, limit, or refuse requests that are manifestly unfounded, excessive, or subject to legal exceptions.

9. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Sale and Sharing of Information

We may "sell" or "share" certain categories of personal information as those terms are defined under California law, including identifiers, internet activity information, geolocation data, and inferences, to advertising partners, analytics providers, and other third parties for purposes of targeted advertising and analytics.

Your California Rights

• Right to Know: You can request information about what personal information we collect, use, disclose, and sell
• Right to Delete: You can request deletion of personal information we collected from you (subject to exceptions)
• Right to Correct: You can request correction of inaccurate personal information
• Right to Opt-Out: You can opt out of the "sale" or "sharing" of your personal information
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your rights

To exercise these rights, contact us using the information in Section 12. We will respond within 45 days (with a possible 45-day extension if reasonably necessary).

10. EUROPEAN UNION AND UK PRIVACY RIGHTS (GDPR)

If you are located in the European Union, European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract Performance: To provide the Service under our Terms of Service
• Legitimate Interests: For providing, improving, and optimizing the Service; conducting analytics; detecting fraud; marketing; and other legitimate business purposes
• Legal Obligations: To comply with legal requirements
• Consent: Where we have obtained your explicit consent

Your European Rights

• Right of Access: Obtain confirmation and access to your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to exceptions)
• Right to Restriction: Restrict processing in certain circumstances
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with a supervisory authority

11. CHILDREN'S PRIVACY

The Service is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect information from children under the applicable minimum age. If you are under the applicable minimum age, you are prohibited from using the Service.

12. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will endeavor to respond to inquiries within 30-60 days, though response times may be longer for complex requests.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify, update, or change this Privacy Policy at any time, at our sole discretion, without prior notice. When we make changes, we will update the "Last Updated" date at the top of this Policy. Your continued use of the Service following any changes constitutes your acceptance of the updated Policy.

Material changes may apply retroactively to Information previously collected, to the maximum extent permitted by law.

We encourage you to review this Policy frequently to stay informed about our information practices.